Last Updated: September 11, 2026
Thank you for choosing Better Than Yesterday Coaching (BTY). We want you to have a clear understanding of our refund, cancellation, and return policies before purchasing or participating in any of our services.
1. Digital & Coaching Services
Because BTY provides digital content, coaching services, consultations, memberships, and other services that may begin immediately after purchase, refunds are generally not available once access to a program, membership, digital content, or coaching service has been provided.
By purchasing a BTY service, you acknowledge and agree to this policy.
2. Coaching Programs & Memberships
Payments for coaching programs, group coaching, memberships, or other recurring services are generally non-refundable once the billing period has started.
If you decide that a coaching program or membership is no longer right for you, you may request cancellation for future billing periods where cancellation is available under the applicable program terms.
Canceling a subscription does not automatically create a refund for previous payments.
3. Recurring Payments
If you enroll in a recurring payment plan, your payment method may be automatically charged according to the billing schedule presented at checkout.
You are responsible for canceling your subscription before the next billing date if you do not wish to continue the service.
Payments that have already been processed are generally non-refundable, except where required by applicable law or where BTY approves an exception.
4. Consultations & Scheduled Sessions
Payments for consultations or scheduled coaching sessions may be non-refundable once the appointment has been booked.
If you are unable to attend a scheduled session, please contact us as soon as possible. Depending on the circumstances and availability, BTY may allow the session to be rescheduled.
Repeated no-shows or last-minute cancellations may result in the loss of the scheduled session without a refund.
5. Refund Exceptions
Although refunds are generally not provided, BTY may consider refund requests in exceptional circumstances at its sole discretion.
Examples may include:
- Duplicate or accidental charges.
- Technical issues that prevent access to a purchased service.
- Billing errors.
- Other circumstances where a refund is required by applicable law.
Approval of one refund or exception does not create an obligation to provide refunds in similar circumstances in the future.
6. How to Request a Refund
If you believe you are eligible for a refund or have experienced a billing issue, please contact us with the following information:
- Your full name.
- Email address used for the purchase.
- Name of the service or program purchased.
- Date of purchase or payment.
- Reason for your refund request.
Refund requests should be sent to: Comedymikejones@gmail.com
7. Refund Processing
If a refund is approved, it will generally be issued to the original payment method used for the purchase.
Processing times may vary depending on the payment provider, financial institution, or card issuer. BTY is not responsible for delays caused by third-party payment processors.
8. Chargebacks
Before initiating a payment dispute or chargeback with your bank or payment provider, we encourage you to contact BTY so that we can review and resolve the issue directly.
Unauthorized or fraudulent chargebacks may be investigated and handled in accordance with applicable laws and payment-provider policies.
9. No Physical Product Returns
BTY primarily provides coaching, digital, educational, consultation, and membership-based services. Unless specifically stated otherwise on a product or service page, there are no physical products available for return.
10. Cancellation of Services
Cancellation terms may vary depending on the specific program or service purchased. Please review the terms presented during enrollment or checkout.
Where applicable, cancellation will stop future recurring charges but will not automatically refund payments that have already been processed.
11. Changes to This Policy
BTY reserves the right to update or modify this Refund & Returns Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions about our Refund & Returns Policy, please contact us:
Better Than Yesterday Coaching (BTY)
Charleston, West Virginia
Email:
Comedymikejones@gmail.com
Phone:
000 – 000 000
By purchasing or participating in BTY services, you acknowledge that you have read and agreed to this Refund & Returns Policy.
